Shipping policy
At Follow The Word, every product is printed and fulfilled on demand, ensuring high quality and responsible production. Orders typically ship directly from our professional printing partners.
Processing Time
- Standard processing time: 2–5 business days
- Hoodies, t-shirts, and sweatshirts are printed on demand through trusted fulfillment partners.
- During holidays or high-volume seasons, processing may extend by 1–3 extra days.
- Shipping Times
Canada & USA
- Standard Shipping: 5-8 business days
- Expedited options may be available at checkout.
International Shipping
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Standard Shipping: 5-8 business days (varies by destination)
Please note:
Shipping times may vary due to customs, seasonal delays, or postal service interruptions.
Shipping Rates
Shipping is calculated at checkout based on product weight, carrier, and destination.
Order Tracking
Once your order ships, you will receive a tracking link by email.
If you don’t receive tracking after 7 days, feel free to contact us at:
📧 khalil.abdul.malik@gmail.com
Lost, Delayed, or Damaged Packages
- If your order arrives damaged, send a photo within 7 days and we’ll arrange a replacement.
- If your package is lost, we will work with the carrier and print partner to resolve the issue.
- We are not responsible for incorrect addresses provided at checkout.
Customs & Import Fees
International orders may incur customs fees depending on your country.
These charges are the buyer’s responsibility.