Refund policy
At Follow The Word, we stand behind the quality of every piece.
Because all items are printed on demand, we offer returns only in specific circumstances.
Eligible for Replacement or Refund
We will replace or refund your order if:
- Your item arrives damaged
- Your item arrives with a printing defect
- You receive the wrong item, size, or color
- Your item is lost in transit and never delivered
Please contact us within 7 days of receiving your product with photos if applicable.
📧 khalil.abdul.malik@gmail.com
Not Eligible for Return
We cannot accept returns or refunds for:
- Change of mind
- Wrong size chosen by customer
- Normal wear and tear
- Items returned without contacting us
- Items damaged after delivery
Because items are custom-printed, we cannot resell returned apparel.