Privacy policy
At Follow The Word, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.
By using this site, you agree to the terms described below.
1. Information We Collect
We may collect the following information:
Personal Information
Provided during checkout, account creation, or contact:
- Name
- Email address
- Phone number
- Billing and shipping address
-
Payment information (securely processed by Shopify or payment gateways)
Automatically Collected Information
When you browse our store:
- IP address
- Device type
- Browser information
- Pages viewed & time spent
- Cookies and tracking technologies
Order & Support Information
We collect details related to:
- Order history
- Customer service inquiries
- Communication preferences
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide shipping and delivery updates
- Communicate regarding purchases or support
- Improve website experience and product offerings
- Prevent fraud or unauthorized activity
- Send promotional emails (only if you opt-in)
How We Share Your Information
We only share information with trusted third parties necessary to run our store, such as:
- Shopify (store platform)
- Print-on-demand partners (for order fulfillment)
- Payment processors (Shopify Payments, PayPal, etc.)
- Shipping carriers
- Marketing or analytics tools
We do not sell or trade your personal information.
Data Protection & Security
We use industry-standard security systems to protect your information, including:
- Encrypted checkout
- Secure payment processing
- Restricted access to personal data
While no method is 100% perfect, we take every reasonable step to protect your information.
Contact Us
If you have any questions about this Privacy Policy:
📧 khalil.abdul.malik@gmail.com
📞 416-320-5373
📍 75 Halsey Avenue #806, East York, ON M4B 1A9, Canada